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Serving your local area since 1936
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FAQ

Frequently Asked Questions

Q: Do you pick up on holidays?

A: There is no pick up on Thanksgiving Day, Christmas Day & New Years Day with regular pick up on all other holidays throughout the year.

Q: What time do I have to have my trash out for pickup?

A: Always have your trash out by 6:00am, or if possible, the night before your scheduled pick up day.

Q: Do you take bulk items?

A: Yes, but please call to make prior arrangements. A charge will apply based on the item(s) you wish to dispose of.

Q: If I have to cancel service can I get a refund for unused service?

A: Yes, but only if you have a month or more unused credit, move or account holder passes away. 

Q: Can my account be credited for vacation or time away?

A: Yes, if you contact our office prior to your time away and will be away for four weeks or more.

Q: What happens if the weather is bad on the day of my pickup?

A: If the Sanders office is closed due to bad weather conditions, scheduled pickups for that day will be picked up on your next scheduled pick up day.

Q: Are there materials that Sanders will not accept?

A: Yes, those prohibited materials are tires, automotive batteries, paint, motor oil, large appliances or any hazardous material.

Q: What do I do with my compost and yard waste?

A: Sanders does provide compost and yard waste pickup; these items are not allowed in dumpsters or trash bins. Compost MUST BE put in brown paper compost bags, that can be purchased at Lowes, Home Depot, or many other retailers. All bags of compost MUST also have one of our orange compost stickers attached. These stickers can be purchased at our office. Please contact our office with any additional questions on compost.

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